4.4 out of 5
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The overall Patient Rating score is the average of responses to the nine questions listed below. The questions are from the Press Ganey Patient Satisfaction Survey. Responses are measured on a 1 to 5 scale, where 1 represents "very poor" and 5 represents "very good."
Comments are taken from the Care Provider section of the Press Ganey Patient Satisfaction Survey. Comments are posted exactly as they are written. Comments are added weekly. To protect patient privacy and confidentiality, patient names are not included.
Dr. Caldwell sees two of my three kids. He's very good and experienced. I do believe he is understaffed and could use more help.
first visit with this group was very positive!! takes time to build confidence..
I was highly disappointed on my recent visit. I had an appointment to see Dr. Caldwell but instead a I saw a student PA and a student MD. I did near the end of the visit finally get to see Dr. Caldwell. I had asked twice at the beginning of the visit to see him. I felt like when he came in he had not reviewed my medical history and did not know the true reason why I was there. I don't dislike them but I truly wish that I could have been able to sit down and discuss my problem thoroughly with them. If the request is made I would be willing to go back for another visit if I know for sure they would just sit down and listen and then figure out a plan of care. I left feeling like I had not been helped at all.
From the very first visit with Dr. Caldwell, I have been extremely satisfied with my visits. He is very knowledgeable and compassionate. He is hands down the best doctor that I've ever had. I have and will continue to recommend him to my friends and family.
I would recommend this provider to anybody.
Doctor was patronizing and didn't seem to care about the severity of the condition or its impact on my[the patients] day to day life. Was not open to suggestions and did not listen to the fact that his recommended course of treatment had been attempted unsuccessfully.
Dr. Caldwell came off as arrogant and rude. I was extremely dissatisfied with his attitude, appearance and lack of concern for my condition. He acted as if I was a person who comes to the doctor often and did not take my condition seriously. I am very unhappy with the care or lack thereof that I received from Dr. Caldwell and will not be visiting him again. Although he was unable to help with my condition that did not give him the right to be so unprofessional.
He was very good!
As I stated earlier, I can be very critical of medical visits because I have spent more time than the average person dealing with medical issues for me or my family. I was very impressed with the doctor in every aspect. He was respectful. When I was shocked by the results (in a good way), he took the time to explain things, offer explanations, and above all, he validated my concerns. Too often, patient (or parent) statements are dismissed, leaving me with the feeling that they didn't believe what I had to say. This doctor was great. I didn't feel like he was rushing to get away - he spent time to explain things and answer questions after test results were given.
The doctor seemed to not care about what I had to say so I will be finding another doctor.
This is our second visit with Dr Caldwell specifically and he clearly explains everything to us. He speaks our "language" and makes sure that both my wife and I clearly understand before moving onto another subject.
Dr Caldwell improved my quality of life by putting me on a daily preventive regimen for allergies and asthma. thanks to his expertise i stay well. no more sinus infections, nighttime shortness of breath, or wheezing. now i can ride bikes for 21 miles with no difficulty. he's an asset to wake forest.
Staff prior to physicians entry was very good. Doctor seemed more interested In explaining why there is to be a three week delay in scheduling patch test than concern for me or my acute discomfort.
*Dr. Caldwell was the only doctor who found that my major health problem was my compromised immune system.
He listened to me and took time so that I did not feel he was in a hurry he made me feel like I was the only patient he was going to see.
absolutely no disappointments!!
I received excellent care and have scheduled an appointment for my son who has similar symptoms to me.
We only saw a PA student after waiting for hours *Dr. Caldwell came in never checked my skin out or did an assessment. He was in a hurry & only talked for 2 mins. and left. #1. *Dr. Caldwell.
We're sorry, Dr. Caldwell is not currently accepting new patients. If you are an existing patient, you may contact the office directly at 336-716-2011.
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