4.4 out of 5
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The overall Patient Rating score is the average of responses to the nine questions listed below. The questions are from the Press Ganey Patient Satisfaction Survey. Responses are measured on a 1 to 5 scale, where 1 represents "very poor" and 5 represents "very good."
Comments are taken from the Care Provider section of the Press Ganey Patient Satisfaction Survey. Comments are posted exactly as they are written. Comments are added weekly. To protect patient privacy and confidentiality, patient names are not included.
Wasn't concerned about why I was there to see him. Made feel like a waste of his time.
I was referred here to make sure there was not something else wrong and he was dismissive.
Good expr. - Referred to another phy. for further diagnosis.
We've been with Dr. Caldwell for several years now. He is a great provider. I do feel like he rushes too quickly through his appointments to move on to the next one. I often feel "pushed out the door" having to really hold him down to ask questions and get him to get refills done, paperwork, etc. But he is a fabulous doctor and a kind man and very smart. I feel he is probably locked in to a tight schedule that the hospital sets for him.
There aren't descriptive enough words to tell how bad my experience with this provider was.
Dr Caldwell has some sort of an "agenda", and while he may be educated, he does not exhibit the empathy and communication skills he should have to be a healthcare provider.
We have recently relocated to the area, I am a WFBH employee and parent of the patient. Dr. Caldwell is a wonderful physician in partnering with my child's health care issues and concerns.
Dr. Caldwell seems in a rush to leave almost as soon as he enters the office. He did not look me in the eye and never examined me. Relied completely on resident's exam and what I told him.
no comment everything good.
He just did not address the issue we were there for. He got lost in my daugher's ezcema. I appreciated his advice and concern. However, I still do not have a clue as to what my daughter is allergic to.
I have seen a lot of physicians, PAs, and specialists; For 5 years I put myself through college working a emergency switchboard serving Rochester General Hospital and many other medical practices in NY, so in addition to the plethora of health care providers I have needed for myself, I also had dealings and encounters with over 500 physicians and practices. Of all the care providers I have ever had in 41 years, Dr Caldwell and his office team are my all time favorite. They are knowledgeable, do not "condescend" to you as if you were a uninformed drone like so many other doctors I have had, and make you feel important and very well cared for. I have never had a better experience with a doctor's office or felt comfortable and had trust in the confidence of anyone like I have Dr. Caldwell.
Sometimes I feel like they are trying to see too many patients in a single time slot and it feels rushed.
We love *Dr. Caldwell!!!
We're sorry, Dr. Caldwell is not currently accepting new patients. If you are an existing patient, you may contact the office directly at 336-716-2011.
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