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Our Care Options | More COVID-19 Updates 

  • Pediatric Emergency Department
  • 336-713-9200

    Video Visits

    844-938-3533

  • Additional Information

    Brenner Children's Pediatric ED is located at Wake Forest Baptist Medical Center on Medical Center Blvd, Winston-Salem, NC  27157. Get directions.



Urgent Care Video Visit Prevents Visit to Emergency Department

When 5-year-old Selle came to the new Brenner Children’s Urgent Care, she was listless with fever, dehydratedPatient Selle_Pisgah Church and vomiting.  Jacinta Curtis, PNP, discovered she was suffering from a previously diagnosed urinary tract infection that had worsened.

This serious situation might have normally sent this young patient directly to Brenner Children’s Emergency Department, but with the virtual visits capabilities at the Brenner Children’s Urgent Care, Jacinta Curtis, PNP, was able to make a video call to the Brenner Children’s Emergency Department where she consulted with Alison Gardner, MD.

Together, Jacinta and Dr. Gardner assessed the situation and came up with a plan. Brenner Children’s Urgent Care got right to work with provider and pediatric RN working together to get Selle an IV to provide her with much needed fluids and antibiotics. After the fast and appropriate treatment Jacinta was able to happily follow-up with Dr. Gardner to report that Selle was feeling so much better she was sitting up and eating a hamburger. Successful teamwork!

Video visits are a very safe and efficient way for parents to talk with Brenner Children’s Urgent Care providers, as well as Brenner Children’s specialists to collaborate with each other to create an action plan for a sick child who needs immediate pediatric care.

At Brenner Children's we want to make sure your child's healthcare needs are always met. We are here for you and available to provide the care you need whenever and wherever you need it. We now offer video visits, telephone visits and e-visits in addition to in-person visits.

If your child is in need of immediate care that is not life threatening, our pediatric emergency medicine specialists are available to have a video visit with you on your mobile device or computer. They will assess your child’s healthcare needs while on video and help navigate the best next steps for care. Call us now to schedule a virtual visit.

To schedule an Urgent Care video visit: 
Phone: 1-844-WF-TEL-ED (1-844-938-3533)
Hours:  Mon – Sun: 8 am – 10 pm

To contact Urgent Care at Pisgah Church or for Walk-In Visits:
Phone: 336-716-9150
Hours: Mon - Fri: 7 am - 6:30 pm

  • Pediatric Emergency Department
  • 336-713-9200

    Video Visits

    844-938-3533

  • Additional Information

    Brenner Children's Pediatric ED is located at Wake Forest Baptist Medical Center on Medical Center Blvd, Winston-Salem, NC  27157. Get directions.